Technology Department


Creating & Viewing Helpdesk Tickets
To access the Technology helpdesk system, please visit
Instructions on how to submit a helpdesk ticket: Helpdesk Portal Instructions.
NCOCC has changed the way passwords can be reset.   Click on the link below for step by step directions.  You can also reset your password via a text message to your phone or by answering a question.
If you need any help, please contact Technology.  
The quickest and most efficient way to resolve your technology problems is to create a Help Desk Ticket.  Please be as specific as possible.  Also include your PC, laptop, or Chromebooks asset tag number.  This insures that your issue is tracked and is given to the correct tech.  If your issue is urgent and needs immediate assistance, please call 419-525-6459  Ext. 7014.
**If you do not see the calendar below click HERE**

Technology Mission:
To provide reliable technology for student learning, administrate and support the technology needs of our teachers, staff and administrators guided by district policies and academic goals.  

- City Mills Technology Team 

Fayette Adams 
Director of Technology
 Email: [email protected]
 P: 419-525-6400 ext. 1007

Ken Abshire 
Network & Server Administrator
Email: [email protected]
P: 419-525-6400 ext. 1487

Nic McGregor 
Technology Manager
P: 419-525-6400 ext. 1490

Hal Murphy 
Support Technician
P: 419-525-6400 ext. 1491

Jackson Hirschy 
Support Technician
P: 419-525-6400 ext. 1489
Ryan Hale 
Support Technician
P: 419-525-6400 ext. 1488